The Feedback Tool 3: Configuring the Content Library

Once category types and (sub)categories have been set, now it’s time to begin creating some actual feedback comments.

Begin at the Module (or Instance) homepage, and click the “Settings” button. Under the section “Feedback Tool,” click “Content Library”.

To view existing items:

• On the “Content Library” page, you should see the three category types and all the categories already configured.
• If any feedback items have been created, they will also be displayed. There is a legend that helps more easily identify which category types each feedback item belongs to.
• You can filter the list by typing in the Search Feedback box (it will automatically begin filtering the list), or by using the three Category Type drop downs.

To add a new item, click the green “Add New Feedback” button:

• Provide the text of the feedback statement/comment. These can be displayed in plain text, or HTML. If you select HTML, click HTML Editor to display all formatting options.
• Select one or more categories to associate with the feedback item.
• Select “Save”.

To edit an existing item, click on the pencil icon next to the item:

• Change the text of the feedback statement/comment as needed.
• Change the category selection(s) as needed.
• Select “Save”.

To delete an item, click the red X next to the item. You will be prompted to confirm.

To duplicate an item, click the copy icon next to the item:

• Edit the text of the feedback statement/comment as needed.
• Change the category selection(s) as needed.
• Click “Copy”.

Notes:

• The Feedback Library (Categories and Items) is all stored at the Module level, but it is actually implemented at the Instance level (via Surveys, Reports, etc.).
• Content Rulesets are stored at the Module or Instance level in which they are created.

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Version(s): GideonSoft 2023 Release 1 and later