The Feedback Tool 2: Configuring Content Categories

An important step (often the first step when setting up the Feedback Tool) is to create and edit categories to organize feedback statements. This helps evaluators find and select the most appropriate content.

Category and content organization can be compared to a music or media library, starting with broad categories and narrowing down. Category A is the broadest category (e.g. Genre), Category B will be a little more specific (e.g. Artist), and Category C (e.g. Album) will be the most specific of the categories. Once the category structure is in place, you can begin adding feedback statements (e.g. Song) to the Content Library.

You should also align Feedback Categories and content with your performance model. Category A contains your Dimensions, Category B contains your Factors, and Category C contains recommendations or responses to specific behaviors or assessments, and relate to Subfactors or Items in your model.

Begin at the Module (or Instance) homepage, and click the “Settings” button.

• Under the section “Feedback Tool,” click “Content Categories”.
  • There will be three category types displayed… “Category A”, “Category B” and “Category C”. If any categories have been created, they will be displayed as well.
  • These will be the only three category types to configure, though you can have as many categories as needed within each category type.
• To add a category, select “Add new category” at the bottom.
  • Select a category type from the drop down.
  • Enter a category name.
  • Select “Save”.
• To rename a category, click the category, edit the text field and click “Save”.
• To delete a category, click the red X next to the category name. You will be prompted to confirm.

Notes:

• You can associate a feedback item with up to 3 different categories.
• The Feedback Library (Categories and Items) is all stored at the Module level, but it is actually implemented at the Instance level (via Surveys, Reports, etc.).
• Content Rulesets are stored at the Module or Instance level in which they are created.

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Version(s): GideonSoft 2023 Release 1 and later